Terms And Conditions
Promotiongifts website is owned and operated by Fujian Dimmie International Trade Co.,Ltd. (Australian Business Number: 44 765 008 260). By visting promotiongifts.com.au, you agree to the terms, conditions and disclaimers herein as amended from time to time.
Promotiongifts provides competitive price of gift supplies for florists mainly in Australia. We have big warehouse in China and we also provide branding service for business internationally. Every product in our website can be branded with business logo for the benefit of building brand awareness, including florists & gift supplies and some popular promotional products for your business marketing.
Minimum Order Quantity
Since Promotiongifts is mainly targeting the business, (B2B) we do have minimum quantity required to make sure we can be profitable, as the price of some products can be really low, and website is designed to facilitate the order process, so small minimum order quantity is required and the price can still be flexible especially for promotional products. Please feel free to email us your artwork and detailed request for better service.
Coupons & Returns
Promotiongifts occasionally provides coupons for marketing & promotional purpose.
Check further details aboutReturns Policy.
Promotiongifts is more of an online business targeting the florists and gift companies worldwide, so we do not have international warehouses. Pickup order services are not available for the time being. However, we can arrange to send out samples before you place bulk orders.
It is the last thing that we want it to happen in business, but it happens, and we fully understand the change of mind cancellations. We accept it as long as no official orders are confirmed and no cost caused. If cancellations happen when we already start working on the project or the project is almost finished, customers will have to bear the responsibility for any fee caused on the project.
Damaged Goods Policy
All damaged goods should be reported by emailing us the photos as proof within 24 hours of receipt of goods to enable the issuing of a credit.
Every product on our website can be customized with a minimum order quantity required. The price on our website is a reference for you, actual price will stay close to the reference price. As products will be manufactured and branded in China, and shipping, different artworks can affect the final price a little bit. Please kindly email us to confirm for bulk orders with more details.
Fast shipping is critical for events happened at times. Promotional products can largely lose their values if they arrive late. We feel the pain when things happen, and we also take actions accordingly to minimize the loss of our customers’. Early preparations for your events can save a lot on shipping fee as well as release stress. Being an early bird, you will enjoy free shipping.
All customized products cannot be canceled when the orders are in process of manufacture. 30% deposit is required to start the production, while 70% balance paid before shipment.
Promotiongifts holds the responsibility to any damages caused during production of the promotional products, including the logos and products themselves.