+ Do you have a store?

We are based in Sydney and have a online store only. We follow DELL model trying to maintain zero stock and maximum the benefit to our customers. We always try our best to provide solutions to local business.

+ In stock gifts accessories

We provide all kinds of gift accessories and supplies for hamper & floral companies in Australia, and we are continuing expanding our product ranges to suit wider demands for different customers.Product includes gift wrapping and packaging, gift accessories for decoration,ribbons,gift cards,and so on. If you cannot find what you need here, please feel welcome to contact us and we can source for you.

+ Branding products

We have a variety of promotional items to promote your business. There are many good ideas on our website, and if you have better product ideas that cannot be found there, but want them to be made with your business brands, please send us inquiry as we can source them for you with very competitive price. We have many experience with big and small companies. Products like silicone handwrists, jelly watch,trucker hats,soap holders,tin boxes,sweatbands,handfans, etc,we have advantage in price and service. The price on our website also includes designing.We are open to any comparison on price.

+ For hire

We also have wedding or exhibition supplies for hire. Please do contact us before order in this section.

+ Bundle sale

In this section, we have put some certain products together to make your shopping easy. We do this after analyzing the market trend.If you do not find this section useful, you can either continue browsing our products one by one or download our bulk order catalog spreadsheet and manually select the items and email us.

+ Do you have a minimum order?

We do have minimum order depending on items. We guarantee lowest price with free shipping and GST.Detailed minimum quantity is marked on every single product online.

+ Do I need an account to shop online?

If you want to order online with low wholesale price, you will need to register & create an account by clicking “join”. Once created, you'll be able to check your order details and track order status.

+ What payment methods do you accept?

We will happily accept the following as payment methods<br>Credit Card( VISA,Mastercard)<br>----Our technician is still working on credit card payment online but it is still achievable, please contact us to manually do the payment.<br>Bank transfer<br>Wechat<br>Alipay<br>Paypal<br>Moneygram<br>Western union<br>T/T

+ Can i negotiate the price and why do you show more than one price?

Price online is still negotiable, which doesn’t mean that we are not professional. We want to be more personalized and many factors can actually affect the price. It’s not a smart and flexible way to mark every product with fixed price online for a wholesale business. It conveniences customers with easy shopping. So please feel free to contact us on product price if you have any confusion.You may have noticed that we have different price ranges based on quantity. We are wholesale business and try to give the best price for our customers when the quantity is big. However, cost on every procedure will be more for lower quantity. That’s why we have price range.

+ Do you have a catalog available?

We do have a E-catalog to make your shopping easier. Catalog is in Excel spreadsheet. In catalog you are able to see the product details and you can fill in the quantity and your logo details. We will response to your inquires soonest.

+ What shipping options do you offer?

We provide shipping by air and by sea. <br>By air, normally we work with companies like DHL,Fedex,UPS,Fastway international. If you choose this option, you will have to email us for airfreight fee. We do understand that most of the time, promotional items need strict timing on delivery, and we also have shipping companies database providing fast service at a very good price.<br>By sea, everything on our website is free shipping including tax,GST and shipping fee.

+ How long does it take from China to Australia?

By air, normally it takes 2-7 days.By sea, normally 14-30 days.

+ Do you deliver to P.O. Boxes?

Unfortunately we do not deliver to P.O. boxes.

+ How can I track my order?

Once you create an account with us and after placing order, you will be able to see the tracking details by simply click “Track Here”

+ What happens when there are missing or wrong items?

We try to avoid something like this. However, if it does happen unfortunately, please feel free to get in touch with us to tackle the issue. As part of company policy, we will investigate your order with our operations manager and strive to resolve the issue as fast and efficiently as possible.

+ Do you export internationally?

Yes, we can export internationally and we welcome all inquires. However, our market is mainly targeted within Australia. There will be slightly different in price. For details, please feel kind to write to us, we can send you quotation sheet accordingly.

+ Returns Policy

We stand behind the quality of our products and service and we want you to have a happy shopping experience with us. If you are not satisfied with what you order in quality, we also feel upset. It is understandable when order online, pictures may look more beautiful and presentable. It is sometimes just like dating online. To avoid this, we strongly suggest you to write to us asking for samples before placing bulk orders. Once you confirm samples, we can make sure the quality of samples and bulk orders remain the same.If you simply change your mind, we can still negotiate to fix the problem together. Please be patient with us.